Where it all takes place, what to expect, best places to stay and how to get to the venue.
Ticket benefits, changing the name, getting a visa and locating your invoice.
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There is no need to print your ticket. You will register on arrival to Web Summit using our attendee app, downloadable on the App Store and Google Play. You will find your ticket within the app.
To access the event you will need to download our Web Summit app here. You do not need a printed ticket. Your tickets will be available to scan into the event from the app via a QR code. Just bring your government-approved photo ID along with you and you will be good to go during registration!
You will be able to access the conference from 8.30am onwards on the 6, 7 and 8 November. The venue will be open for registration from 12 – 8pm on 5 November, and you will also be able to register from 8.30am each morning of the event.
As specified in our terms and conditions, you cannot sell your Web Summit ticket. Tickets found to have been resold will be voided and the owner will be denied entry. This also applies to our subsidised tickets (e.g. women in tech, open source).
The Altice Arena (formerly known as MEO Arena) is easily accessible by Metro, bus, train or taxi. See our transport blog for more specific details. You can purchase a discounted Web Summit 3 or 5 day transport pass here.
Of course! The best of Web Summit’s networking happens after hours, in bars across Lisbon. Night Summit takes over the city from 8 pm nightly. Visit our Night Summit page for more details of the events and locations. If you have already purhcased a ticket you can see the full night summit schedule in our mobile app. See you there!
From November 7 to November 9 we’re bringing legendary networking to the streets of Lisbon. Each night we’ll introduce you to a different zone in Lisbon city centre. Find out where you’ll be doing your best networking.
This year we’re starting the party early. We’ll kick off Web Summit 2018 with an opening night festival outside of Altice Arena from 5pm on Monday 5 November. Before the first talks take place inside, you can enjoy a festival experience outside with thousands of your fellow attendees. There’ll be plenty of food and drink vendors, and it’s a great opportunity to meet and mingle with your fellow attendees.
The event is first come, first served, so arrive early to be guaranteed entry.
Web Summit isn’t like most conferences, our schedule doesn’t run 9-5. In fact, we find that some of the most valuable connections our attendees make are forged after hours. After talks finish, the networking continues at a series of exclusive, specially curated night events where our network come together. Check out some footage from a past Night Summit here.
Of course. You will have access to our attendee app where you will be able to chat with other attendees pre, during and after the conference, set up meetings and ensure your time in Lisbon is as productive as possible. You can scan the QR codes of attendees you meet at the conference and download a CSV of these contacts post event so you can keep in touch.
Still need help? Our customer support team is here to help.