You will find your ticket within the Web Summit app, which will be released closer to the event. You do not need a printed ticket. Just bring your government-approved photo ID along with you and you will be good to go during registration!
A standard Web Summit ticket grants you access to all of our tracks between November 5-8, as well as Web Summit satellite events, networking events and Night Summit parties. An Executive ticket includes all of the above and access to a VIP Networking Lounge (Partners Lounge). A Chairperson ticket will include all of the above plus access to the Speakers Lounge. For any ticket enquires email email@example.com.
There is no need to print your ticket. You will register on arrival to Web Summit using our attendee app, which will be available to download closer to the event. You will find your ticket within the app.
You can get a full refund if you cancel your ticket within 14 days of booking. We have a strict no refunds policy after this date. If you have secured a complimentary ticket but have already bought a ticket, you are not eligible for a refund. Please see our terms and conditions for more information.
As specified in our terms and conditions, you cannot sell your Web Summit ticket. Tickets found to have been resold will be voided and the owner will be denied entry. This also applies to our subsidised tickets (e.g. women in tech, open source).
This short video will guide you through the simple process of reassigning your ticket. Please note, subsidised tickets such as women in tech, young entrepreneur, loyalty, and open source can only be reassigned within the first 30 days after purchase. You can find out more in our terms and conditions.
You can find your invoice in your ticket confirmation email. You would have received this after you purchased. If you cannot locate your invoice, you can email firstname.lastname@example.org for assistance.
While we will not engage directly with your relevant embassy, we will happily provide you with an invitation letter once you purchase your ticket. For further instructions, please email us at email@example.com with your booking reference. Please note that your embassy will require notice before issuing your visa. To see if you need a visa, please refer to this list.
We would be happy to accommodate your needs. Please email firstname.lastname@example.org where the team can advise you further.
We don’t offer one-day full attendee tickets. All full attendee tickets are valid for the duration of the conference.
No, each ticket is valid to be used by one person only for the duration of the conference.
Still need help? Our customer support team is here to help.