Tickets

Where can I find my Web Summit ticket?
You can access your ticket through the Web Summit app. The mobile version will be released in the weeks leading up to the event, and the web app can be acce...
Wed, 11 Dec, 2019 at 11:33 AM
What is my ticket number?
Your ticket reference number will be in the form of ABCD-1 (it's your booking reference with the ticket number of that order). Use your ticket referenc...
Wed, 11 Dec, 2019 at 11:33 AM
How can I add/change the name on a ticket?
To reassign your ticket, you can do so from the order confirmation email with the subject line "Your 2020 Web Summit order". Within this email, yo...
Wed, 11 Dec, 2019 at 11:33 AM
Can I resell my ticket if I can no longer attend the event?
As is stated in the terms and conditions, reselling or otherwise transferring your ticket not in accordance with our terms and conditions will result in it ...
Wed, 11 Dec, 2019 at 11:33 AM
What is your refund policy?
You can receive a full refund if you request to cancel your ticket within 14 days of booking. We have a strict no-refund policy after this date. If you have...
Wed, 11 Dec, 2019 at 11:34 AM
Can a friend register on my behalf?
You must be present to register your own ticket. We ask that you have your government-issued photo ID with you as we will use this for identification. 
Wed, 11 Dec, 2019 at 11:34 AM