What is my ticket number?
Your ticket reference number will be in the form of ABCD-1 (it's your booking reference with the ticket number of that order). Use your ticket referenc...
Wed, 11 Dec, 2019 at 11:33 AM
Will ticket prices increase over time?
Yes, the prices for tickets will increase as we get closer to the event. Click here to take a look at our different ticket options.
Wed, 9 Sep, 2020 at 3:36 PM
What does a VIP ticket offer?
A VIP ticket will give you access to the exclusive virtual networking spaces that our speakers and VIP attendees can use for the duration of the event.
Thu, 10 Sep, 2020 at 4:42 PM
Can I resell my ticket if I can no longer attend the event?
As is stated in the terms and conditions, reselling or otherwise transferring your ticket not in accordance with our terms and conditions will result in it ...
Wed, 11 Dec, 2019 at 11:33 AM
What is your refund policy?
You can receive a full refund if you request to cancel your ticket within 14 days of booking. We have a strict no-refund policy after this date. If you have...
Wed, 11 Dec, 2019 at 11:34 AM
Do you offer discounts to charities or non-profit organisations?
Yes! Charities and non-profit organisations can apply to attend Web Summit by contacting our Support team at
Thu, 1 Oct, 2020 at 12:39 PM