This article applies to ticket holders who had purchased tickets to Web Summit 2020 before the event moved online.

The refund window is now open for Web Summit 2020 ticket holders who wish to claim a refund for their tickets from before the event moved online, in line with our terms and conditions. 

Please fill out the refund form here on our website. A confirmation email will be sent to your email confirming receipt of your request. 

The refund window is open from December 5, 2020 - February 28, 2021. All refund requests must be made within this timeframe.