Any form of reselling tickets does not comply with our terms and conditionsWhere there has been any resale or attempted resale of any tickets (or any other breach of this term), we reserve the right to cancel the tickets immediately. 

If you can no longer attend Web Summit, you are free to reassign your ticket to a friend or colleague via the ticket dashboard.

For further assistance, please reach out to our Support team at
To help troubleshoot your issue, please provide your ticket reference and email associated with your ticket.